Stop 0x3F or NO_MORE_SYSTEM_PTES
The Stop 0x3F message indicates one or more of the following problems:
- The system Page Table Entries (PTEs) are depleted or fragmented because the system is performing a large number of input/output (I/O) actions.
- A faulty device driver is not managing memory properly.
- An application, such as a backup program, is improperly allocating large amounts of kernel memory.
Interpreting the Message
Depending on the configuration of your system, the value of the first parameter might vary. The following are possible values for the first parameter and the information returned:
- 0x0A PTE type: 0x00 = system expansion, 0x01 = nonpaged pool expansion
- 0x0B Requested size
- 0x0C Total free system PTEs
- 0x0D Total system PTEs
Resolving the Problem
The following suggestions are specific to Stop 0x3F errors. For additional troubleshooting suggestions that apply to all Stop errors, see the section titled "Stop Message Checklist" later in this tutorial.
- Stop 0x3F messages can occur after you install faulty drivers or system services. If a driver file name is given, you need to disable, remove, or roll back that driver. Disable the service or application and confirm that this resolves the error. If so, contact the hardware manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, and CD mastering tools.
- The system might not actually be out of PTEs, but a contiguous memory block of sufficient size may not be available to satisfy a driver or application request. Check for the availability of updated driver or application files and consult the hardware or program documentation for minimum system requirements.
A related Stop message, 0xD8: DRIVER_USED_EXCESSIVE_PTES, is described in the section titled "Stop 0xD8 or DRIVER_USED_EXCESSIVE_PTES" later in this tutorial.
More Info For more information about Stop 0x3F messages, see the Knowledge Base at http://support.microsoft.com/. Search the Knowledge Base using the keywords 0x0000003F and 0x3F.
In this tutorial:
- Troubleshooting Stop Messages
- Stop Message Overview
- Identifying the Stop Error
- Finding Troubleshooting Information
- Stop Messages
- Bugcheck Information
- Technical Information
- Debug Port and Dump Status Information
- Types of Stop Errors
- Memory Dump Files
- Configuring Small Memory Dump Files
- Configuring Kernel Memory Dump Files
- Configuring Complete Memory Dump Files
- How to Manually Initiate a Stop Error and Create a Dump File
- Using Memory Dump Files to Analyze Stop Errors
- Using Windows 7 Error Reporting
- Using Symbol Files and Debuggers
- Being Prepared for Stop Errors
- Record and Save Stop Message Information
- Check Software Disk Space Requirements
- Install a Kernel Debugger and Symbol Files
- Stop 0xA or IRQL_NOT_LESS_OR_EQUAL
- Stop 0x1E or KMODE_EXCEPTION_NOT_HANDLED
- Understanding Kernel Stack Overflows
- Stop 0x24 or NTFS_FILE_SYSTEM
- Stop 0x2E or DATA_BUS_ERROR
- Stop 0x3B or SYSTEM_SERVICE_EXCEPTION
- Stop 0x3F or NO_MORE_SYSTEM_PTES
- Stop 0x50 or PA GE_FAULT_IN_NONPA GED_AREA
- Stop 0x77 or KERNEL_STACK_INPA GE_ERROR
- Stop 0x7A or KERNEL_DATA_INPA GE_ERROR
- Stop 0x7B or INACCESSIBLE_BOOT_DEVICE
- Stop 0x7F or UNEXPECTED_KERNEL_MODE_TRAP
- Stop 0x9F or DRIVER_POWER_STATE_FAILURE
- Stop 0xBE or ATTEMPTED_WRITE_TO_READONLY_MEMORY
- Stop 0xC2 or BAD_POOL_CALLER
- Stop 0xCE or DRIVER_UNLOADED_WITHOUT_CANCELLING_ PENDING_OPERATIONS
- Stop 0xD1 or IRQL_NOT_LESS_OR_EQUAL
- Stop 0xD8 or DRIVER_USED_EXCESSIVE_PTES
- Stop 0xEA or THREAD_STUCK_IN_DEVICE_DRIVER
- Stop 0xED or UNMOUNTABLE_BOOT_VOLUME
- Stop 0xFE or BUGCODE_USB_DRIVER
- Stop 0x00000124
- Stop 0xC000021A or STATUS_SYSTEM_PROCESS_TERMINATED
- Stop 0xC0000221 or STATUS_IMAGE_CHECKSUM_MISMATCH
- Hardware Malfunction Messages
- Stop Message Checklist
- Check Your Software
- Use the Last Known Good Configuration
- Restart the System in Safe Mode
- Check Event Viewer Logs
- Install Compatible Antivirus Tools
- Report Your Errors
- Install Operating System and Driver Updates
- Install and Use a Kernel Debugger
- Check Your Hardware
- Check for Nondefault Firmware Settings
- Check for Non-Default Hardware Clock Speeds
- Check by Running Hardware Diagnostic Tools
- Check for SCSI Disk and Controller Settings
- Check Memory Compatibility
- Check by Temporarily Removing Devices
- Check by Replacing a Device