Memory Dump Files
When a Stop error occurs, Windows displays information that can help you analyze the root cause of the problem. Windows writes the information to the paging file (Pagefile.sys) on the %SystemDrive% root by default. When you restart the computer in normal or safe mode after a Stop error occurs, Windows uses the paging file information to create a memory dump file in the %SystemRoot% folder. Analyzing dump files can provide more information about the root cause of a problem and lets you perform offline analysis by running analysis tools on another computer.
You can configure your system to generate three types of dump file:
- Small memory dump files Sometimes referred to as minidump files, these dump files contain the least amount of information but are very small. Small memory dump files can be written to disk quickly, which minimizes downtime by allowing the operating system to restart sooner. Windows stores small memory dump files (unlike kernel and complete memory dump files) in the %SystemRoot%\Minidump folder, instead of using the %SystemRoot%\Memory.dmp file name.
- Kernel memory dump files These dump files record the contents of kernel memory. Kernel memory dump files require a larger paging file on the boot device than small memory dump files and take longer to create when a failure has occurred. However, they record significantly more information and are more useful when you need to perform in-depth analysis. When you choose to create a kernel memory dump file, Windows also creates a small memory dump file.
- Complete memory dump files These dump files record the entire contents of physical memory when the Stop error occurred. A complete memory dump file's size will be slightly larger than the amount of physical memory installed at the time of the error. When you choose to create a complete memory dump file, Windows also creates a small memory dump file.
By default, Windows is configured to create kernel memory dump files. By default, small memory dump files are saved in the %SystemRoot%\Minidump folder, and kernel and complete memory dump files are saved to a file named %SystemRoot%\Memory.dmp. To change the type of dump file Windows creates or to change their location, follow these steps:
- Click Start, right-click Computer, and then select Properties.
- Click Advanced System Settings.
- In the System Properties dialog box, click the Advanced tab. Under Startup And Recovery, click Settings.
- Use the drop-down Write Debugging Information list and then select the debugging type.
- If desired, change the path shown in the Dump File box. The Startup And Recovery dialog box shows.
- Click OK twice and then restart the operating system if prompted.
The sections that follow describe the different types of dump files in more detail.
In this tutorial:
- Troubleshooting Stop Messages
- Stop Message Overview
- Identifying the Stop Error
- Finding Troubleshooting Information
- Stop Messages
- Bugcheck Information
- Technical Information
- Debug Port and Dump Status Information
- Types of Stop Errors
- Memory Dump Files
- Configuring Small Memory Dump Files
- Configuring Kernel Memory Dump Files
- Configuring Complete Memory Dump Files
- How to Manually Initiate a Stop Error and Create a Dump File
- Using Memory Dump Files to Analyze Stop Errors
- Using Windows 7 Error Reporting
- Using Symbol Files and Debuggers
- Being Prepared for Stop Errors
- Record and Save Stop Message Information
- Check Software Disk Space Requirements
- Install a Kernel Debugger and Symbol Files
- Stop 0xA or IRQL_NOT_LESS_OR_EQUAL
- Stop 0x1E or KMODE_EXCEPTION_NOT_HANDLED
- Understanding Kernel Stack Overflows
- Stop 0x24 or NTFS_FILE_SYSTEM
- Stop 0x2E or DATA_BUS_ERROR
- Stop 0x3B or SYSTEM_SERVICE_EXCEPTION
- Stop 0x3F or NO_MORE_SYSTEM_PTES
- Stop 0x50 or PA GE_FAULT_IN_NONPA GED_AREA
- Stop 0x77 or KERNEL_STACK_INPA GE_ERROR
- Stop 0x7A or KERNEL_DATA_INPA GE_ERROR
- Stop 0x7B or INACCESSIBLE_BOOT_DEVICE
- Stop 0x7F or UNEXPECTED_KERNEL_MODE_TRAP
- Stop 0x9F or DRIVER_POWER_STATE_FAILURE
- Stop 0xBE or ATTEMPTED_WRITE_TO_READONLY_MEMORY
- Stop 0xC2 or BAD_POOL_CALLER
- Stop 0xCE or DRIVER_UNLOADED_WITHOUT_CANCELLING_ PENDING_OPERATIONS
- Stop 0xD1 or IRQL_NOT_LESS_OR_EQUAL
- Stop 0xD8 or DRIVER_USED_EXCESSIVE_PTES
- Stop 0xEA or THREAD_STUCK_IN_DEVICE_DRIVER
- Stop 0xED or UNMOUNTABLE_BOOT_VOLUME
- Stop 0xFE or BUGCODE_USB_DRIVER
- Stop 0x00000124
- Stop 0xC000021A or STATUS_SYSTEM_PROCESS_TERMINATED
- Stop 0xC0000221 or STATUS_IMAGE_CHECKSUM_MISMATCH
- Hardware Malfunction Messages
- Stop Message Checklist
- Check Your Software
- Use the Last Known Good Configuration
- Restart the System in Safe Mode
- Check Event Viewer Logs
- Install Compatible Antivirus Tools
- Report Your Errors
- Install Operating System and Driver Updates
- Install and Use a Kernel Debugger
- Check Your Hardware
- Check for Nondefault Firmware Settings
- Check for Non-Default Hardware Clock Speeds
- Check by Running Hardware Diagnostic Tools
- Check for SCSI Disk and Controller Settings
- Check Memory Compatibility
- Check by Temporarily Removing Devices
- Check by Replacing a Device