Quitting a Program Not Responding

If a program stops responding while you work or freezes up, Windows provides you with the option to end the task. When you end a task, you'll probably lose any unsaved work in the problem program. If the problem persists, you might need to reinstall the program or contact product support to fix the problem. Pressing Ctrl+Alt+Delete or clicking the Close button closes the non responsive program and opens the Task Manager, where you can stop the program. You can also use the Task Manager to view system performance and log off users.

End a Task Not Responding

1. Right-click the taskbar, and then click Start Task Manager.
   If Windows doesn't respond when you right-click, press Ctrl+Alt+Delete, and then click Task Manager.
2. Click the Applications tab.
3. Select the program not responding.
4. Click End Task. If you're asked to wait, click End Now.

End a Program Not Responding

1. If a program is not responding, click the Close button on the program's title bar. Click several times, if necessary.
2. If you see a dialog box telling you the program is not responding, click End Now.
3. When a message appears, click Send Information to send information about the error over the Internet to Microsoft, or click Cancel to continue.