Windows Troubleshooting Platform Components

The Windows Troubleshooting Platform consists of three main components:

• Windows troubleshooting packs A collection of Windows PowerShell 2.0 scripts that diagnose and resolve problems. Because they are based on Windows PowerShell, administrators with scripting experience can create their own troubleshooting packs. You can use this capability to automate troubleshooting of problems unique to your environment, such as those relating to your internal applications or network.
• Windows troubleshooting engine The tool that runs the troubleshooting pack's Windows PowerShell scripts. The Windows PowerShell scripts within a troubleshooting pack use a set of developer interfaces provided by the troubleshooting engine to identify root causes, prompt the user for information, and mark problems as resolved.
• The troubleshooting wizard The primary user interface for the troubleshooting packs. The wizard first displays the publisher and description of the troubleshooting pack to the user. The Windows PowerShell scripts within the troubleshooting pack can prompt the user through the wizard interface. After the troubleshooting pack has completed, the wizard displays the troubleshooting results in a report. You can bypass the wizard interface to run the troubleshooting pack from a command line or use Extensible Markup Language (XML)-based answer files to run a troubleshooting pack automatically.