Windows 7 / Networking

User vs. Helper Functionality

After a Remote Assistance connection has been established and both computers have entered the Screen Sharing state, the User and Helper are able to perform the tasks listed in Table below.

Tasks That Can Be Performed by User and Helper During a Remote Assistance Session

Description of TaskUser?Helper?
Save a log of session activityYes (default)Yes (default)
Configure bandwidth usageYesYes
Pause (temporarily hide screen)YesYes
Request shared controlYesYes
Give up shared controlYesYes
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