Event Viewer
The Windows Troubleshooting Platform records extremely detailed information in the System Event Log, both when problems occur and when network connections are successful. Additionally, administrators can use Wireless Diagnostics tracing to capture and analyze diagnostic information by using graphical tools.
You can find network diagnostic information in two places in Event Viewer:
- Windows Logs\System Look for events with a Source of Diagnostics-Networking.
These events detail troubleshooting options that were presented to the user (Event
ID 4000), the results of the user's choice (Event ID 5000), and detailed information
gathered during the diagnosis process (Event ID 6100). When troubleshooting wireless
networks, events also include the name of the wireless network adapter and whether
it is a native Windows 7 driver or an older driver; a list of visible wireless networks with
the signal strength, channel, and protocol (such as 802.11b or 802.11g) for each; and
the list of preferred wireless networks and each network's configuration settings. Event
descriptions resemble the following.
The Network Diagnostics Framework has completed the repair phase of operation. The following repair option or work-around was executed: Helper Class Name: AddressAcquisition Repair option: Reset the network adapter "Local Area Connection" Resetting the adapter can sometimes resolve an intermittent problem. RepairGuid: {07D37F7B-FA5E-4443-BDA7-AB107B29AFB9} The repair option appears to have successfully fixed the diagnosed problem.
- Applications and Services Logs\Microsoft\Windows\Diagnostics-Networking \Operational This event log details the inner workings of the Windows Troubleshooting Platform and will be useful primarily when escalating problems to Microsoft support.
In this tutorial:
- Troubleshooting Network Issues
- Tools for Troubleshooting
- Table-1 Network Troubleshooting Tools
- Arp
- How to Identify a Problem with the ARP Cacher
- How to Clear the ARP Cache
- Event Viewer
- IPConfig
- Nblookup
- Nbtstat
- Net
- How to View Shared Folders on the Local Computer
- How to View Shared Folders on Another Computer
- Netstat
- Network Monitor
- Nslookup
- Verifying that the Default DNS Server Resolves Correctly
- Verifying that a Specific DNS Server Resolves Correctly
- Verifying Specific Types of Addresses
- Using TCP for DNS Lookups
- PathPing
- PathPing Output
- Routing Loops
- Performance Problems
- Possible Connectivity Issues
- No Connectivity Issues
- Performance Monitor
- Data Collector Sets
- Windows Resource Monitor
- Ping
- PortQry
- Identifying the TCP Port for a Service
- Windows 7 Testing Service Connectivity
- Determining Available Remote Management Protocols
- Why PortQry Is Great
- Route
- Task Manager
- TCPView
- Telnet Client
- Testing Service Connectivity
- Test TCP
- Windows Network Diagnostics
- The Process of Troubleshooting Network Problems
- How to Troubleshoot Network Connectivity Problems
- How to Troubleshoot Application Connectivity Problems
- Default Port Assignments for Common Services and Tasks
- How to Troubleshoot Name Resolution Problems
- How to Verify Connectivity to a DNS Server
- How to Use the Hosts File
- How to Troubleshoot Performance Problems and Intermittent Connectivity Issues
- How to Troubleshoot Joining or Logging on to a Domain
- How to Verify Requirements for Joining a Domain
- How to Troubleshoot Network Discovery
- How to Troubleshoot File and Printer Sharing
- How to Troubleshoot File and Printer Sharing from the Client
- How to Troubleshoot File and Printer Sharing from the Server
- How to Troubleshoot Wireless Networks
- Network Diagnostics
- How to Troubleshoot Firewall Problems