Windows 7 / Getting Started

Configuring WER Using the Action Center

In Windows Vista, the user interface for WER was the Problem Reports And Solutions Control Panel. Beginning with Windows 7, however, the entry point for WER has been simplified and integrated into the new Action Center, which is a central location where the user can deal with messages concerning the system's security, stability, reliability, and performance. The Action Center acts as a message queue that displays items needing the user's attention and consolidates 10 separate components in Windows Vista into a single tool.

To configure client-side WER settings using the Action Center, do the following:

  1. Click the Change Action Center Settings link in the left side of the Action Center to display the Change Action Center Settings dialog box.
  2. Click the Problem Reporting Settings link under Related Settings at the bottom of the Change Action Center Settings area to display the Problem Reporting Settings dialog box.
  3. Use the Problem Reporting Settings dialog box to configure the error reporting method desired for all users on the computer.
  4. To configure the error reporting method differently for each user on the computer, click the Change Reporting Settings For All Users link to display the Problem Reporting dialog box which specifies the reporting method for the logged-on user.
  5. To exclude specific programs from reporting error data to Microsoft, click the Select Programs To Exclude From Reporting link in the Problem Reporting Settings dialog box and add the programs you want to the list.

To review WER messages that have been sent to Microsoft from the computer, type view all in the Start menu search box, then click View All Problem Reports when this appears in the Control Panel group. This opens the Review Problem Reports dialog box, which displays the source of each report sent, a summary of the issue that triggered the report, the date and time the report was sent, and the status of the issue.

Double-clicking a report will display detailed information concerning the problem and what was reported, including the Watson bucket ID. You can use this information when trying to resolve outstanding issues with Microsoft product support specialists.

Note If you have a large number of reports that have been sent from the computer, you can click Clear All Problem Reports to delete them and make it easier to view newly generated reports.

[Previous] [Contents]

In this tutorial:

  1. Windows 7 Desktop Maintenance
  2. Performance Monitoring
  3. Improvements to Performance Monitoring in Windows 7
  4. Using Performance Monitor
  5. Real-Time Performance Monitoring
  6. Performance Monitor Logging
  7. Creating a Data Collector Set
  8. Configuring a Data Collector Set
  9. Using Data Manager to View Performance Data
  10. Starting and Stopping Data Logging
  11. Viewing Performance Data
  12. Comparing Performance Monitor Logs
  13. Performance Monitor User Rights
  14. Remote Data Collection
  15. Using Windows PowerShell for Performance Monitoring
  16. Resource Monitor
  17. Overview Tab
  18. CPU Tab
  19. Memory Tab
  20. Disk Tab
  21. Network Tab
  22. Reliability Monitor
  23. How Reliability Monitor Works
  24. Windows Performance Tools Kit
  25. Event Monitoring
  26. Understanding the Windows Event Architecture
  27. Channels
  28. Improvements to Event Monitoring in Windows 7
  29. Using Event Viewer
  30. Understanding Views
  31. Viewing Event Logs
  32. Saving Event Logs
  33. Configuring Event Subscriptions
  34. Considerations for Workgroup Environments
  35. Creating a New Subscription
  36. Using the Windows Events Command-Line Utility for Event Monitoring
  37. Using Windows PowerShell for Event Monitoring
  38. Using Task Scheduler
  39. Improvements to Task Scheduler in Windows 7
  40. Understanding Tasks
  41. Understanding the Task Scheduler Architecture
  42. Understanding Task Scheduler Security
  43. Credentials Management
  44. Securing Running Tasks
  45. Understanding AT and Task Scheduler v1.0 Compatibility Modes
  46. Understanding the Task Scheduler Snap-in
  47. Understanding Default Tasks
  48. Creating Tasks
  49. Defining Triggers
  50. At Startup Trigger
  51. On Connection To AND Disconnect From User Session Triggers
  52. On Workstation Lock AND Unlock Triggers
  53. Defining Actions
  54. Defining Conditions
  55. Defining Settings
  56. Managing Tasks
  57. Viewing History
  58. Using SchTasks.exe for Creating and Managing Tasks
  59. Task Scheduler Events
  60. Troubleshooting Task Scheduler
  61. Tasks Won't Run If the Service Is Not Started
  62. The Task Will Run Only When a Certain User Is Logged On
  63. The Task Action Failed to Execute
  64. Interpreting Result and Return Codes
  65. Understanding the Windows System Assessment Tool
  66. Understanding WinSAT Assessment Tests
  67. Examining the WinSAT Features Assessment
  68. Running WinSAT from the Command Line
  69. Understanding WinSAT Command Exit Values
  70. Running WinSAT Using Performance Information and Tools
  71. System Capabilities Section
  72. OEM Upsell And Help Section
  73. Understanding Windows Error Reporting
  74. Overview of Windows Error Reporting
  75. How WER Works
  76. Store Management System
  77. ReportArchive Folder
  78. WER Service
  79. Understanding the Error Reporting Cycle
  80. Understanding WER Data
  81. Configuring WER Using Group Policy
  82. Configuring WER Using the Action Center