Configuring E-Mail Notifications

When you create a custom printer filter, you have the option of sending an automatic e-mail notification to someone when the conditions of the filter are met. This can be useful for resolving printer problems, particularly in an organization with multiple buildings and administrators. For example, you can set up a view of all printers managed by a particular print server where the status does not equal Ready. Then, if a printer changes from the Ready status to another status, the administrator can receive a notification e-mail from Print Management. (You can also configure e-mail notifications for existing printer filters, including the Printers Not Ready and Printers With Jobs default filters.) To send e-mail notifications, you must specify a Simple Mail Transfer Protocol (SMTP) server that can forward these e-mail messages.

To configure e-mail notifications, follow these steps:

1. To set a notification on an existing printer filter, open Print Management, right-click a printer filter, click Properties, and then click the Notification tab.
2. Select the Send E-mail Notification check box.
3. Specify the following information:
   • In the Recipient E-mail Address(es) text box, type the e-mail address(es) of the recipient(s) using the format account@domain. (Use semicolons to separate multiple accounts.)
   • In the Sender E-mail Address text box, type the e-mail address of the sender using the format account@domain.
   • In the SMTP Server text box, type the fully qualified host name or IP address of the SMTP server that will forward the e-mail notifications.
   • In the Message text box, type a text message describing the conditions of the printer problem.
4. Click Test to verify your SMTP configuration for sending e-mail notifications and then click OK if the test is successful.