Configuring Detailed Event Logging

To save a record of print jobs and their details, you can enable detailed Information event logging as follows:

1. Right-click a print server in Print Management and then select Properties.
2. Click the Advanced tab.
3. Select the Log Spooler Information Events check box.

You can use Event Viewer to view the resulting Informational Events and then use them either for troubleshooting or auditing purposes. For example, if a bad printer driver is causing reams of paper to be printed with random data on them, you can use these events to identify the user name, print queue, document title, size in pages, and other useful information to determine the possible cause of the problem.

Note For troubleshooting information about event log events related to printing issues, see http://technet.microsoft.com/en-us/library/cc771594.aspx.