Windows 7 / Networking

Additional Registry Settings for Configuring Remote Assistance

Additional behavior for Remote Assistance can be configured by modifying certain registry settings. Specifically, per-user registry settings for Remote Assistance are found under the following key:

HKCU\Software\Microsoft\Remote Assistance

These settings are changeable when in the Waiting To Connect mode or when in the connected mode from the Settings button.

Warning If Group Policy is used to manage Remote Assistance settings and any configured policy settings overlap these registry settings, the policy settings prevail.


Remote Assistance has been enhanced in Windows 7 and Windows Vista to provide better performance, improved usability, NAT-traversal flexibility, and increased security. Best practices for implementing Remote Assistance in an enterprise environment include the following: