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Remote Desktop

Remote Assistance is the Windows Remote Desktop feature, and this is much more common in the workplace. It needs to be activated on each PC. Search in the Start Menu for allow remote, and open Allow Remote Access to your Computer when it appears in the search results.

This takes you through to the Settings panel, and you will see a switch to enable or disable Remote Desktop. The Advanced settings link will then display additional options you might find useful in your organization, such as requiring remote PCs to be from within your own corporate network.

The original Control Panel options are still in Windows 10, but you can't access them directly from a search or the Control Panel. Instead, it's best to search for assist, and open the Allow remote assistance invitations... option when it appears in the search results. This will open a dialog with Remote Desktop options, and is the same dialog we saw when we were making sure Remote Assistance connections can be made with the PC, but you'll see that further down the dialog are options for Remote Desktop.

Remote Desktop is disabled by default, so you need to Allow remote connections to [the] computer and then click the Select Users button. Here you can configure which users or user groups can access the PC. These should be in the format, domain_name\ username or domain_name\groupname, but clicking the Add button will allow you to search for users and groups in the Domain directory.

To initiate a Remote Desktop session, you will need the computer's name. This can be gained either from the System section of the Control Panel or from the System section in the Settings app.

On the PC you wish to use to access the remote computer, search for Remote Desktop in the Start Menu, and click Remote Desktop Connection when it appears in the search results. This will display a dialog in which you enter the name (with domain pointing if necessary) for the computer to which you wish to connect.

You will be presented with a security dialog and asked to confirm that you do intend to connect to the remote computer. There is a Don't ask me again for connections to this computer checkbox, and if you click the Show details button in the bottom left corner of the dialog, you can choose if you want to share the drives, clipboard, printers, and other supported Plug and Play devices on your PC with the remote PC.

You will be asked to sign into the remote PC with credentials that have previously been configured as authorized, and you will then be presented with a security certificate for the remote PC that you can review, or click another Don't ask me again for connections to this computer check box.

When you are using Remote Desktop, any other users will be signed out of the PC, so they won't be able to see what you're doing. Remote Desktop will also run full-screen with a toolbar accessible at the top center of your screen. This toolbar may be hidden, but moving your mouse to the top center of your screen will make it appear, and you can click the pin icon to lock it in place so that it is always visible.

Should you wish to run your Remote Desktop connection with different settings, such as at a different screen resolution, you can click the Show options button at the main Remote Desktop Connection dialog. This will expand the dialog to offer options such as display, bandwidth, and advanced settings.

You may want to choose, for example, what hard disks are available to the remote PC. This can be useful for transferring files or hardware drivers. You can achieve this by clicking the Local Resources tab and then clicking the More button in the Local devices and resources section. This will open another dialog, in which you can select what hard disks on your PC will be accessible to the remote PC.