Troubleshooting Wireless Issues
Because wireless signals travel through the atmosphere, they are subjected to all sorts of elements that can block wireless signals. This includes storms, the number of walls between the sending and receiving devices, ceilings, mirrors, and so on. Just how weakened the signal becomes depends on the building material used, RF interference, the power of the wireless signal, and how far the signal must travel. Every element that a wireless signal must pass through or around weakens the signal, reducing the distance it can travel.
Environmental factors are not the only things to consider when working with wireless networks. This section reviews two key areas to focus on when troubleshooting wireless networks: wireless signals and wireless configurations.
NOTE: Signal Strength Wireless signals degrade depending on the construction material used. Signals passing through concrete and steel are particularly weakened.
In this tutorial:
- Troubleshooting Procedures
- The Art of Troubleshooting
- Troubleshooting Servers and Workstations
- General Troubleshooting Considerations
- Troubleshooting Methods and Procedures
- Step 1: Information Gathering-Identify Symptoms and Problems
- Information from the Computer
- Information from the User
- Step 2: Identify the Affected Areas of the Network
- Step 3: Determine if Anything Has Changed
- Changes to the Network
- Changes to the Server
- Changes to the Workstation
- Step 4: Establish the Most Probable Cause
- Step 5: Determine if Escalation Is Necessary
- Step 6: Create an Action Plan and Solution Identifying Potential Effects
- Step 7: Implement and Test the Solution
- Step 8: Identify the Results and Effects of the Solution
- Step 9: Document the Solution and the Entire Process
- Troubleshooting the Network
- Where the Cable Is Used
- Crosstalk
- Open Impedance Mismatch (Echo)
- Managing Collisions
- Troubleshooting Infrastructure Hardware
- Configuring and Troubleshooting Client Connectivity
- Troubleshooting Incorrect VLANs
- Identifying Issues That Might Need Escalation
- Troubleshooting Wireless Issues
- Troubleshooting Wireless Signals
- Troubleshooting Wireless Configurations