Windows 7 / Getting Started

Microsoft Product Life Cycles

Every product has a life cycle, and, at the end of the product life cycle, Microsoft stops providing updates. However, this doesn't mean that no new vulnerabilities will be discovered in the product. To keep your network protected from the latest vulnerabilities, you will need to upgrade to a more recent operating system.

Microsoft offers a minimum of five years of mainstream support from the date of a product's general availability. When mainstream support ends, businesses have the option to purchase two years of extended support. In addition, online self-help support, such as the Knowledge Base, will still be available.

Security updates will be available through the end of the extended support phase at no additional cost for most products. You do not have to have an extended support contract to receive security updates during the extended support phase. For more information on the Windows 7 product life cycle, see http://support.microsoft.com/gp/lifeselectwin. When planning future operating system upgrades, you must keep the product life cycle in mind, particularly the period during which security updates will be released.

You have to stay reasonably current on updates to continue to receive Microsoft support because Microsoft provides support only for the current service pack and the one that immediately precedes it. This support policy allows you to receive existing hotfixes or to request new hotfixes for the currently shipping service pack, the service pack immediately preceding the current one, or both during the mainstream phase.

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